Imran
Laptop Service
Troubleshoot
Laptop RAM Upgrade
Windows 11 Install
Imran had a 10-year-old laptop that was initially given to me for troubleshooting. I was able to determine that the RAM capacity of 4gb and windows was corrupted with AVG antivirus. I suggested a RAM upgrade, Imran gave the confirmation. This laptop has a maximum of 8gb RAM capacity, 2 slots. 1 slot is 4gb stick so we just needed another 4gb stick. Luckily DDR3 is very affordable now and the only thing I could find was a pair for $15. I purchased the RAM and it arrived a week later. After installing the RAM there was indeed an improvement, however system was still corrupted and severely slowed by AVG Antivirus. I was unable to uninstall it and recommended a fresh windows install. Imran said he had no personal data that needed to be saved and a fresh windows install was approved. Not only was this good, but his system would not let us upgrade to windows 11. I was able to successfully install windows 11 via USB stick. Performance was restored and faster with the 8gb of RAM.
Troubleshooting slow performance.
Purchase RAM upgrade.
Install RAM upgrade. Give extra stick to customer.
Install Windows 11.
Tune Windows 11, install all updates, configure mouse+touch pad settings for smooth and faster performance. Configure BIOS and login password to customer request.
Imran's Review
"My laptop of 10 years was extremely slow and was sitting in my garage because of how useless it was. The laptop would shut off at any sudden moment and frustrated me. With Caleb's service, it's as if I bought a brand-new laptop, and the difference I see is unreal. My laptop now works at an efficient speed with no lagging and has been upgraded to the Windows 11 software. I highly recommend Caleb for fixing any of your technology problems!"
Josh
Desktop Service
Full System Upgrade (except case per request) (2)
Ultrawide Monitor Recommendation (1)
Install Vertical Dual Monitor Arm (1)
Josh is a teenager who is really good at gaming. He likes First person shooters but generally a huge list of games. We wanted to get him up to date with a high hertz monitor and hardware to play at that high demand. Originally his first PC was sentimental because it was built by his father. We respected his request to keep the case and upgrade all the inside hardware.
Full System Upgrade (keeping his original case):
GPU - AMD 580 8gb to Nvidia 3060Ti to Nvidia 4070 Super
Original AM4 Motherboard to newer+used AM4 Motherboard to New AM4 Motherboard
16gb DDR4 (2 slots) to 64gb DDR4(4 slots, quad channel) to 32gb 3200mhz DDR4 (2 slots, back to dual channel more performance)
Free XL Mouse Pad
650Watt Power supply to 850watt power supply
CPU - AMD AM4 2600 to AM4 5600G to AM4 5600X3D
Stock air CPU cooler (Wraith Prism) to Arctic LFII 280mm AIO w/RGB
Lily
Desktop Service
Assisted Customer Parts Purchase (2)
Assisted Assembly (1)
Parts Delivery (1)
Old Parts Pick-Up (1)
Lily never had a desktop or real experience of pc gaming before. We hooked her up with a full setup below and she even had her first upgrade already. Lily was interested in learning assembly so with her brother they put her system together. We were on site to supervise for the first new build. For the upgrade, we just delivered the new parts and told her what to do. Lily and her brother exchanged the parts for her upgrade and we picked up the old parts later.
Full system, Peripherals, Upgrade:
AM4 5600G to AM5 7600X
Used AM4 Gigabyte Motherboard to AM5 Gigabyte Motherboard
Nvidia 4070 (white)
16gb 3200mhz DDR4 to 32gb 4800mhz DDR5 RAM
Montech Air 903 Max (white)
850watt Power supply (overkill but it was free)
2tb Nvme drive
Used Mousepad
Used Keyboard
Used Mouse
Used 1080p 240hertz 400 nits HyperX Monitor with monitor arm.
Daniel
Desktop Service
Assisted Custom Parts Purchase. (2)
Customer Parts Delivery. (2)
Assisted Parts Transfer from Old Case to New Case. (1)
Daniel first had a second-hand PC that he got and upgraded it until he built his own. When he built his own, he chose AMD's AM5 system. Before he upgraded his case, we got him a 4070Ti. After the new case came in, we transferred all of his parts to the new pc. Daniel enjoyed doing it himself and we supervised his assembly.
Upgrades:
7600X to 7700X
32gb 4800mhz DDR5 to 32gb 6000 DDR5 RAM
Nvidia 3080 Founders Edition to Nvidia 4070 Ti
Older Big bulky case to Montech Air 903 Max (save space and more air flow)
Suggestion to upgrade router, ISP gave him free router upgrade.
Suggestion to get a dual monitor arm for desk. He purchased, said it was nice not to have monitor legs on the desk anymore.
Gave him a free XL mouse pad.
Daniel's Review
"I recently had a great experience working with Caleb on upgrading my PC setup. My journey started around 2023 of December with a second-hand PC, which I gradually upgraded throughout my years, but building my own rig with the AM5 system was the real highlight. Caleb was incredible throughout this process he helped me pick out the perfect parts and made sure everything ran smoothly.
With Caleb’s guidance, I upgraded from a Ryzen 7600X to the 7700X and swapped out my 32GB 4800MHz DDR5 RAM for a faster 6000MHz set. The switch from the Nvidia 3080 Founders Edition to the 4070 Ti really boosted my frame rate and gaming experience, and we even gave my setup a fresh look by moving from an old bulky case to the Montech Air 903 Max. The new case is sleek, saves me space, and keeps everything cool.
Caleb didn’t just stop at the main components, he also offered helpful suggestions that updated my whole setup. He recommended a router upgrade, which my ISP provided for free, and suggested a dual monitor arm for my desk, freeing up a ton of workspace. He even threw in an XL mouse pad, which was a nice touch.
One of the best parts was that Caleb encouraged me to do most of the assembly myself while he supervised. As difficult as learning to build your own setup sounds all of the discomfort was offset by Caleb’s attention to detail and patience to work with me. It was encouraging to learn hands-on, and his support gave me confidence in my setup. Thanks to Caleb, my system is faster, cleaner, and better optimized for gaming and productivity. I’ll be returning for any future upgrades or advice."
Anna
Desktop Service
Assisted Desktop Parts Purchase. (1)
Full Custom Desktop Assembly. (1)
Assisted "L" Desk Purchase and Delivery. (1)
2 Monitor Purchases, Delivery, Setup. (2)
1 Monitor Arm Install. (1)
Assisted Peripherals Purchase and Delivery with Setup. (2)
Anna had a really old metal box PC, so my bro Chris and I upgraded her to an AM4 5600G system in a nicer air flow case. She does not do any gaming so the 5600G is a heavy iGPU that can handle all video tasks for browser and schooling workloads.
Entire new desktop system:
5600G CPU system. (Great iGPU for browsing and schoolwork)
AM4 Motherboard
16gb 3200mhz DDR4 RAM
New headphones.
New "L" desk, for more space.
x2 1080p IPS Monitors with monitor arm attachments. (main is 240hz, 2nd 144hz)
New wireless keyboard and mouse for less wires.
Chai Family
Internet Service
Home Internet Router Suggestion. (1)
Assisted Home Router Setup. (1)
Assisted Color LED Lightbulb's Purchase. (1)
Assisted Color LED Lightbulb's Setup through Wi-Fi. (1)
The Chai family needed a new way to connect internet to their home. They also didn't mind saving money from their ISP (Internet service provider) by getting a 2 in 1 Modem+Router from Costco. It was on sale at the time of looking and they purchased it. We were able to help them get Wi-Fi connection throughout their home. They do light internet activity, so a standalone gaming router and standalone modem were not necessary.
2 in 1 Modem+Router Purchase Suggestion.
Router Setup Assistance.
Wi-Fi Connection established throughout home.
Assisted purchase color changing LED lightbulbs for their kitchen and helped setup.
Chai Family Review
"My husband and I had some issues without Wi-Fi being too slow and so Caleb helped us install a faster modem. We are happy with Caleb and his knowledge and experience and his desire to find solutions to help our household run more efficiently. I feel that Caleb cares about people and enjoys helping others, so our experience is quite positive. Definitely would recommend Caleb to others."